Administrative Assistant / Customer Service
Toronto, ON, Canada
Part Time to Full Time
Entry Level
What You Will Do
As an Administrative Assistant/Customer Support you will be the liaison between clients, partners, and management. You will manage client interactions via phone, email and face-to-face while adhering to company policies and industry regulations.
Responsibilities
If you enjoy helping people, staying organized, and want to grow in a professional office setting, we’d love to hear from you!
As an Administrative Assistant/Customer Support you will be the liaison between clients, partners, and management. You will manage client interactions via phone, email and face-to-face while adhering to company policies and industry regulations.
Responsibilities
- Respond to client inquiries, documenting client interactions, and resolve concerns
- Update and maintain client records in our database
- Share client feedback and concerns with management to help improve service
- Assist in gathering and organizing information for reports
- Follow company guidelines to ensure proper documentation and reporting
- Follow up with partners and log all interactions within the required timeline to the appropriate channels
- Experience: 1-3 years of customer service, administrative work, or related experience
- Communication: Strong verbal and written communication skills
- Organization: Good time management and attention to detail
- Problem-Solving: A positive attitude and ability to think on your feet
- Team Player: Able to work independently but also collaborate with a team
- Adaptability: Willingness to learn and work with different types of information and reports
- Training & Development – We provide professional training to help you grow.
- Flexible Work Options – Both part-time and full-time positions available.
- Supportive Team Environment – Work in a friendly and professional office setting.
- Language Skills are a Plus! – If you speak multiple languages, that’s a bonus!
If you enjoy helping people, staying organized, and want to grow in a professional office setting, we’d love to hear from you!
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