Customer Service Representative

📍 Location: In-person at our office in North York
⏳ Job Type: Full-time & Part-time positions available

About the Role
We’re looking for a customer-focused and highly organized Customer Service Representative to join our team! In this role, you’ll be the main point of contact for clients, partners, and management. You’ll handle inquiries, maintain records, and provide excellent support while following company policies.

If you have strong communication skills, enjoy problem-solving, and love helping people, we encourage you to apply—training is provided for the right candidate!

Key Responsibilities

• Meet with and respond to client inquiries via phone, email, and in-person.
• Document client interactions and maintain accurate records.
• Gather and organize information for reports (training provided).
• Communicate client feedback and concerns to management.
• Ensure proper documentation and compliance with company policies.
• Follow up with partners and log all interactions in a timely manner.

• 3+ years of customer service, administrative, or related experience preferred – training available
• Strong verbal and written communication skills.
• Excellent time management and organizational skills.
• Ability to handle challenges professionally and find solutions.
• Comfortable working independently and within a team.
• Detail-oriented with a proactive mindset.

Why Join Us?
✅ Training & Development – We invest in your growth and provide professional training.
✅ Flexible Work Options – Both part-time and full-time positions available.
✅ Supportive Work Environment – Join a collaborative and friendly team.
✅ Multilingual Skills? A Plus! – Speaking multiple languages is a bonus.

💼 Ready to take the next step in your career? Apply today!